FORUM8 Support

High-quality information via website and a public relations magazine "Up&Coming"

Product information, technical support information, etc., are posted on FORUM8 home page. Users can download the latest products, and software can be updated automatically. FORUM8's in-house organ Up&Coming, which has run up to 132 in January 2021, provides a variety of topics and information to more than 10,000 users.

HTML Newsletters are delivered with
the latest information such as new
product release and campaign.

Company magazine Up&Coming
User Introductions, Support Topics
and other information

Highly evaluated software and support

FORUM8 has the expert team for test that is the most important of the quality and for inquiry. Maintenance information of the products is managed via the maintenance groupware, and issues and user demands are kept in the database. As to the development of software, we maintain our efficient and high-quality developing environment by BTS (Bug Tracking System) and VSS (Visual SourceSafe). We are also acquiring PSQ (Package Software Quality Certification).

Maintenance groupware, FORUM8 Groupweb

Information Security Management System
ISO27017(JQA-IC0016)

Overseas deployment and user support

Products for China and English-speaking countries are increasing including UC-win/Road, which is available in six languages: Japanese, English, French, Chinese, Korean, and Italian. We are also expanding dealers in the world. In 2024, we opened an innovation hub in Suzhou, China.We will continue to enhance support for users abroad.